Tourism marketing and consulting

Let us assist your establishment to position itself in the inside lane for an advantage over your competition. We’ll advise you on practical aspects to make your guests’ experience better and boost your staff’s customer service through our 50 point marketing audit or mystery guest service.

A key aspect of our service is to expand your marketing reach through various channels. This includes optimum online and media exposure, connecting with tour operators and marketing associations, getting included in marketing workshops, media and educational trips, establishing relationships with like-minded establishments and creating packages to enhance your product’s offering.


Social media and digital marketing

Social media marketing is a powerful way for businesses of all sizes to create awareness around their product as well as to reach prospective and existing customers. Allow us to manage your social media pages, drive engagement and put your brand out there to be discovered.  Let us create unique content especially for you, and engage with your audience. We also offer photographic, graphic design, and content writing services to enhance the content on your social media, website, and blog.


Destination and Product Promotion

Over a period of nearly 16 years, the Firefly blog and social media channels have become the premier online reference guide for destinations and attractions in the Eastern Cape and beyond. With 27 years of tourism and destination marketing experience, involvement with various destination marketing associations, and a wide network, we are ideally equipped to assist marketing associations and individual products to promote their destination successfully. This ties in perfectly with our own generic destination promotion, suggested itineraries, and very popular monthly Travel Info Mailer. Rather than having individual lines in the water, chum the water to attract more fish.


Tourism and Events

If it’s just online content you would like, our representatives can visit your establishment and write about their experience firsthand on the Firefly the Travel Guy blog and social media platforms from where it also gets shared on various other online platforms. Individual photos and video clips also get posted on Facebook, Instagram and Tiktok. You can also share this content on your website and social media platforms. If it is content that you require for your own blog or website, then you literally kill two birds with one stone.

Future projects include self-drive packages, suggested itineraries, retreats, food experiences and merchandise.

Miniature scale model of the Kouga Dam

Karoo Heartland Routes

Karoo Heartland Routes is a Destination Marketing Company building on the foundation established by the Karoo Heartland Marketing Association since 2003. Firefly the Travel Guy took over the Karoo Heartland brand after the association decided to disband in 2025. Our commitment remains steadfast: to elevate the Eastern Cape’s Karoo Heartland as a must-visit destination while honouring the stories, traditions, and landscapes that make it exceptional, creating the ultimate reference guide to the region.

Karoo Heartland Routes is your trusted companion in unlocking the extraordinary. It is more than a guide; it is a celebration of community, history, and the timeless connection between people and place. Drawing on years of collaborative storytelling and regional advocacy, we invite travellers, adventurers, and dreamers to experience the Karoo as never before: through curated journeys, immersive experiences, and partnerships with local custodians who embody the Heartland’s warm hospitality and creative flair.


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